Country Kiln Stoves Customer Reviews

Hi,

I purchased an Inglewood woodburner from you 2 years ago, and boy am I glad I did, it is such a welcome member of our family.

Many thanks. Wendy Dowley


Hello.

I had to write this email to your company due to your customer service. I am person who is installing the Country Kiln Wood Burning Stoves for Mrs. Dalton, Dornoch, Sutherland. She ordered the stove on Friday and it arrived today. I have never seen such speedy delivery of a stove. I have fitted around 20 and I usually have to wait around two weeks to two months for them to be delivered. Another thing that impressed me is the way you sent out the user instructions by email and by letter. Mrs. Dalton was very impressed, so was I. Mrs Dalton has given me your leaflet so that I have a copy for my records. I will recommend you to any of my customers who require me to fit a stove. Very well done it's a change for a company to care for the customer.

Kindest regards, Chris Cogan, Embo, Dornoch, Sutherland


Hello Susan & Tom,

Just to let you know we received our Country Kiln 31 woodburner today. It arrived perfectly. Thank you for your excellent service, it's a good feeling to purchase something and get the great service you provide.

Kind Regards, Paul & Nicky Gardner


Dear Tom & Sue,

Just a short email to say we took delivery of an Adorne stove on Saturday and we are really pleased with it. We have found your website really informative and when I emailed you with a couple of questions I had a prompt reply. I took delivery of my wood burning stoves on Saturday on my own and expected to have it delivered at the gate (as we have a step down to the front door) but the courier was really helpful. He assisted me in checking it over and helped me with it to the front door. With the wood burning stoves having been delivered early that day we were able to install the stoveSaturday and it looks great. We have commence with a small burning as advised.

Thanks again for all your advice, Shelley & Brian Carlton


Just to let you know that my stoves arrived this afternoon in good order. Thank you for your prompt and efficient service. I would also like you to know that the carrier could not have been more helpful. He arrived on time and helped me lift the stove off the pallet into my garage. I’m now looking forward to the stove being as efficient as the service!

Regards, Roger Howden


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